All Categories > Customer Support
10 articles
EFFECTIVE DATE: October 1, 2018 Only UNUSED products purchased through www.vesselbrand.com may be returned for a full refund within ten (10) days following the date of purchase. To be eligible for a…
Updated 1 year ago
If you purchased your product directly from us at www.vesselbrand.com, rest assured your warranty coverage is automatically activated from date of receipt. If you purchased from another location, ple…
Updated 4 years ago
Updated 5 years ago
COUPLE THINGS COULD BE GOING ON. We try to keep things fun with various promotions and offers, which means you'll likely receive emails or ads that express different offers at different times. First,…
The information Vessel collects to understand your needs and interests helps our team deliver a consistent and personalized experience. For example, our team may use your registration information to:…
Updated 5 years ago by Jason Choe
We do our best to keep our customers happy - we also know we'll never be perfect but doing our best to get there is what keeps us motivated. Beyond that, there's nothing more powerful that the testim…
Updated 6 years ago
If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.
We're opening up new partnerships with select retail and distributors constantly. If you're looking for a list of retailers, click here.
As new shipments arrive at our warehouse, we perform random inspections to ensure products meet quality standards. They are NEW and UNUSED and carry the same warranty coverage as unopened product. We…
