Shipping & Payment

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Why hasn't my package been shipped?

Please know that all Vessel orders ship out within 1 business day. Recently, however, we have seen delays in the scanning process at the USPS. Typically, we see the tracking information get updated o…

Updated 1 month ago by Karl Bosch

Where is my order?

After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 2PM EST will not be shipped out until the next…

Updated 1 year ago

When will my order ship?

Updated 1 year ago

Is the order shipped discreetly?

YES. All products are shipped in a plain white shipper box (or USPS Priority Mail box).

Updated 2 years ago by James Choe

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