Why hasn't my package been shipped?

Please know that all Vessel orders ship out within 1 business day. Recently, however, we have seen delays in the scanning process at the USPS. Typically, we see the tracking information get updated once the package is scanned at your regional post office facility, with delivery often the next day. If your shipment has not arrived, or the tracking information has not been updated, within 5 business days post purchase, please email us at info@vesselbrand.com.


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