When I plug in the device to charge, the lights come on then turn off. Is my Vessel defective?
We have intelligent charging programmed into the device that will prevent overcharging. Once your Vessel indicates low or no power, simply connect your Vessel-branded, magnetic USB charger into an approved power block.
When charging is initiated, the Vessel will blink until it is fully charged at which point all lights will turn OFF.
It is always good practice to unplug any cable when not being used to charge your device. Because our cable has a magnetic connection point, it can unintentionally connect to metal (i.e. paper clips, steel, etc.).